Terms and Conditions
These Terms & Conditions explain our conditions for you using the
RLCarchive.org website.
You must agree to the Terms & Conditions if you use the website. If you do not agree with our Terms & Conditions or Privacy Policy, you must not use the website.
Our Privacy Policy forms part of the Terms & Conditions, and is simple –
with the exception of our credit card processor, we never share your personal information with any other organisation. Our credit and debit card payments are processed on our behalf by Stripe, and we pass on your name and address to them as part of the payment authorisation process. Stripe have the resources and competence to safeguard your personal and credit card data.
In addition, with one exception we do not leave Cookies in your browser. We do use Cookies to identify you during a session, but once the session has finished the Cookie does not persist. The one exception to this is when you check the Remember Me box at Log in - this leaves a Cookie in your browser which enables us to identify you, but the Cookie has no other function.
1. What you can use the service for: You can only use the website for your own personal non-commercial use, e.g., to conduct your own historical research. We are also happy for you to help out other people with their historical research by telling them about information available on the website and how and where it can be found. However, you must not provide them with copies of any of the records (either an original image or the information on the results page), even if you provide them for free.
2. Prices: The price for each chassis number search is £10.
3. Cancellation and your right to a refund: Please note that for a chassis number research order the research fee is non-refundable. The reason for this is that the search is a service, and we cannot guarantee to find a record
because not all vehicle records hacve survived.
Please note that this does not affect your statutory rights.
4. Changes to the website: We reserve the right to make changes to the website, including the pages and search mechanisms that we offer, without notice; however, we would not
survive very long if we suddenly took things away that you have paid for without offering you a decent replacement. We may also change prices, make special offers to groups or individuals.
5 Offering a good service: We always try to make sure the website is fast, accurate and performs well: however, we cannot promise that it will always work as expected. If the website does
fail, we will not be liable for any losses you might suffer.
6. Things beyond our control: Sometimes things happen that disrupt your service, which we have no reasonable control over. Examples are fires, floods, strikes and workmen putting shovels through our internet connection cable. Obviously, as we can't control or plan for these things, we cannot be liable for any losses that they cause you.
7. Customer support and complaints: We really believe in Customer Support and always aim to fix problems where we can: quickly, and in a friendly way. If you have a question, suggestion or complaint, please contact Customer Support first and we'll do our best to sort it out.
8. When we might stop you using the website: We have no wish to stop people using the website
- quite the contrary. However, if you break these Terms & Conditions we reserve the right to stop you using the website. If you persistently offer lookups to other people and provide them with records, or use a personal subscription for professional purposes, we also reserve the right to stop your access. In all these cases you will have no right to a refund.
9. Liability: The only warranties or promises we give are set out in this document. We cannot accept liability for any indirect or consequential losses, loss of data or any use of content you suffer from using the website, although we never limit liability for personal injury or death caused by our negligence or fraud. For any other loss you suffer that is caused by us, we limit the liability we have to you to the total money you spent on the website in the 12 calendar months before you make a claim against us. Your statutory rights are not affected.
10. Assignment: These Terms & Conditions and Privacy Policy are personal to you, and you are not allowed to transfer your rights under this agreement to anyone else.
11. Severance: The law is constantly changing, so if any part of these Terms & Conditions or Privacy Policy no longer applies or is no longer legally enforceable, then that part will be severed from the rest of the agreement: the rest will continue to apply.
12. The law: These Terms & Conditions are made under English law, and any arguments about them (heaven forbid) will only be heard in English courts.
13. Changes to these Terms and Conditions: Any changes we make to our rights under
these Terms and Conditions will be made in writing.
14. Contact us: We hope that's clear and fair. If it isn't or you have another question that isn't covered, please contact us.